A shared customer inbox
Assign WhatsApp conversations, keep internal notes, use approved templates, and track message status.
01 / CUSTOMER COMMUNICATION
TuWay Africa brings customer conversations, WhatsApp and email campaigns, and the results of those campaigns into one workspace.
WHAT IT DOES
For teams managing customer conversations and campaigns across WhatsApp and email.
Assign WhatsApp conversations, keep internal notes, use approved templates, and track message status.
Organise contacts with tags and consent, then send or schedule targeted WhatsApp and email broadcasts.
Review delivery, reads, clicks, customer growth, and campaign performance in one place.
MORE TO EXPLORE
The platform also presents automations, a product catalog and inventory, quotations, link tracking, and workforce management.
Messaging and campaign features depend on connected channels, account setup, and customer consent.
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